AFA and other Union Resources

Flight Attendant Drug & Alcohol Program
https://www.fadap.org/
(202) 355-6337

Disaster Relief Fund
https://www.afacwa.org/disaster_relief_fund

Layover Safety
https://www.afacwa.org/layover_safety

Union Plus Services / Discounts
https://www.unionplus.org/

Our Union Information: AFA-CWA Council 4 or CWA Local 23004

Your Union Membership Number: If your employee number is 5 digits: 7610XXXXX. If your employee number is 6 digits: 761XXXXXX

Free College for Union Members and their Family
https://freecollege.afscme.org

AFA Scholarships
https://www.afacwa.org/scholarships

CWA Scholarships
https://cwa-union.org/pages/beirne

Union Plus Scholarships
https://www.unionplus.org/benefits/education/union-plus-scholarships

To report suspected human trafficking to Federal law enforcement: +1(866) 347-2423

To get help from the national Human Trafficking Hotline: text HELP to BeFree(233733)

*Our Collective Bargaining Agreement does not require you to work the federal minimum of 504 hours to qualify for FMLA

*Our Collective Bargaining Agreement provides 180 days of FMLA leave instead of the federal minimum 72 days.

Norwegian Resources

Update personal information with Norwegian:
https://performancemanager.successfactors.eu (link works only after logged in to RedNose)

Human Resources Inquires:
CrewUS@norwegian.com
Report Code of Ethics violations: whistleblower@norwegian.com

Work-related documents (passport, visa, CCA, medical, AQTV Card)
efile.norwegian.com
problems: efilesupport@norwegian.com

Training documentation: lhcert@norwegian.com
Computer-based training (CBT) Support: elearning@norwegian.com
Recurrent Training planning: Rec_training_planning@norwegian.com
Vistair Access:
Vistair UserNet login: https://login.vistair.com/login airline code: NAX
Vistair UserNet Web support (including iPad apps):
problems: norwegiancrewinfo@norwegian.com

Norwegian IT Support: itsupport@norwegian.com or call +47-21-49-31-00
Safety related inquires: safety@norwegian.com
Safety Net related inquires: safetynet@norwegian.com
ID ticket policy inquires Id-ticketssupport@norwegian.com
Positive feedback regarding colleagues: PositiveFeedback@norwegian.com
Day Off and Vacation requests are performed through CrewLink Flight/Layover/Buddy bid requests: 787crewplanCA@norwegian.com
Line Checks and Line Training on Roster: 787cabinrequest@norwegian.com
Base transfer requests:BaseTransfer@norwegian.com
Registration for extra work on DO: extrawork@norwegian.com or PowerApps
Inflight Services Catering inquires: LHinflight@norwegian.com
Cleaning inquires: cleaning@norwegian.com
Uniform requests: Anna@uniformpartner.no
Roster Requests after roster release (at least 72 hrs before assignment): 787replanning@norwegian.com
IOCC (less than 72 hours before assignment starts) Crewoffice.norwegian@norwegian.com or call +47-67-59-30-72 (sick leave cannot be reported via email)
Crew Hotel and Transportation information: https://crew.tvlinc.com/nax or CrewConnex App
Crew management support (Hotel, pick-up & deadheads): cms@norwegian.com